Shipping Policy
At Brand Banana LLP, we strive to ensure timely and secure delivery of your orders. Please read our shipping policy to understand how we handle shipping and delivery.
1. Shipping Locations
- Domestic Shipping: Available across India.
- International Shipping: Available to select countries; additional charges may apply.
2. Shipping Charges
- Shipping fees are calculated at checkout based on your location and the size/weight of your order.
- Free shipping may be offered on select orders or promotions.
3. Shipping Timelines
- Standard Orders: Typically delivered within 7-10 business days after processing.
- Custom Orders: May require additional time depending on the design and production process. Delivery timelines will be communicated upon order confirmation.
4. Order Processing Time
- Orders are processed within 1-3 business days.
- Custom or bulk orders may require additional processing time.
5. Tracking Your Order
- Once your order is shipped, we will share a tracking number via email/SMS.
- You can track your shipment through the courier partner’s website.
6. Delayed or Lost Shipments
- In case of delays, we will notify you promptly with an updated timeline.
- For lost shipments, please contact us at Info@brandbanana.com within 7 days of the expected delivery date.
7. Damaged or Incorrect Shipments
- If you receive a damaged or incorrect product, notify us within 48 hours of delivery with photos of the product and packaging.
- We will arrange a replacement or refund as applicable.
8. International Shipping Disclaimer
- International shipments may be subject to customs duties or taxes, payable by the recipient.
- Delivery timelines for international shipments may vary due to customs clearance.
9. Contact Us
For any shipping-related queries, please reach out to us:
Email: Info@brandbanana.com