Terms & Conditions
Welcome to Brand Banana LLP. By accessing or using our website, services, or products, you agree to comply with these Terms and Conditions. Please read them carefully. If you do not agree with any part of these Terms, do not use our services.
Scope of Services
We offer branding, merchandising, and related services, including custom-designed products and promotional merchandise. All services are subject to availability and our discretion.
Orders and Payments
- Placing Orders: Orders can be placed through our website, email, or by contacting us directly.
- Payment Terms: Full or partial payment is required as specified at the time of placing the order. Accepted payment methods include Upi,credit card,debit card etc..
- Pricing: Prices are subject to change without notice. Taxes and shipping fees (if applicable) will be added at checkout.
- Order Confirmation: An order is confirmed only after receipt of payment and issuance of a confirmation email.
Cancellation and Refund Policy
- Cancellations: Orders may be cancelled within 12 hours of confirmation.
- Refunds: Refunds will be processed as per our Refund Policy. Custom orders may not be eligible for cancellation or refund.
- Exchanges: Exchanges for defective or incorrect items are allowed within 07 days of delivery.
Intellectual Property
All designs, trademarks, logos, and content provided by us remain our intellectual property. You may not reproduce, distribute, or use them without prior written consent.
User Responsibilities
You agree not to:
- Use the website for any unlawful or unauthorized purpose.
- Submit false or misleading information during the order process.
- Breach any applicable laws or third-party rights.
Data Privacy
We collect and process personal information as described in our Privacy Policy. By using our website and services, you consent to such processing.
Limitation of Liability
We are not liable for:
- Delays caused by circumstances beyond our control, including shipping or production delays.
- Damages arising from unauthorized use of our products.
- Indirect or consequential damages resulting from the use of our services.
Changes to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website, and continued use of our services constitutes acceptance of such changes.
Contact Us
For questions or concerns about these Terms, contact us at:
Email: Info@brandbanana.com
Address: 102, Atlanta Estate, ITT Bhatti, Hanuman Tekdi, Goregaon, Mumbai, Maharashtra 400063